Dear Sir or Madam,
Simply put, if there were a Hall of Fame for travel agents, Carla Koller would be a unanimous inductee. She has a unique ability to grasp the trips we envision and to transform our conceptions into reality. Her knowledge of transportation, lodging, and fares is encyclopedic, but her imagination and insight -- born of her clear love of travel -- never fails to enrich our experiences in most creative and exciting ways. Carla not only excels in follow-through (enacting our preferred choices), but in follow-up (keeping us fully informed as things fall into place). In the past year alone, she has assisted our travels to Scotland, England, France, and Albania. All were immense successes. Ireland is now in train and we know it will be, too. She is a pleasure to work with. So let's be perfectly clear: we no longer consider going anywhere without the aid and advice of the incomparable Carla Koller.
Sincerely,
Maryruth Coleman and John Withers
Potomac, Maryland
Potomac Travelers
Potomac, MD
Outstanding. Goes above and beyond. Helpful with everything
Dbalmom
Rotonda West, Fl
Shannon is awesome! She is very responsive during the planning and preparation phase of vacation planning. She offers excellent suggestions for places to visit and things to do. In addition, after booking, she watches rates and reservations and has on occasion provided us with even better deals than when we originally book. My family and I have been working with Shannon now for many years and will continue to so because of her excellent customer service!
Ken & Lisa
East Earl, PA