Frequent Flyer

Delta Double Skymiles & Passport Controlled Kiosks

Delta Offers Double Miles between SEA and SFO, LAX, LAS

Delta will offer SkyMiles members the opportunity to earn double miles from Seattle to San Francisco, Los Angeles or Las Vegas on all Delta-marketed and Delta or Delta Connection-operated flights through Oct. 31, 2014. SkyMiles members may register by Dec. 31, 2013 at delta.com/seattledoublemiles to be eligible for the promotion prior to travel.

Business travel at the Delta kiosk in the Atlanta Airport

Registered SkyMiles members may earn unlimited bonus miles during the promotional period for travel booked prior to Dec. 31, 2013. Members may begin or end their travel in any city to earn bonus miles on flights from Seattle to San Francisco, Los Angeles or Las Vegas. There is more information on Double Sky miles.

Complimentary wifi Service on Delta Shuttle Flights between LAX and SFO through November 22, 2013

Delta is offering complimentary access to Gogo Inflight Wi-Fi on mobile devices aboard Delta Shuttle service between Los Angeles and San Francisco through November 22, 2013. Delta began hourly, nonstop Delta Shuttle service between Los Angeles and San Francisco International airports on Sept. 3, 2013. The Delta Shuttle is tailored to business travelers while adding a California perspective to its popular New York-based shuttle product.

Delta Debuts Holiday-Themed Safety Video

Delta is spreading cheer and humor with a new holiday edition of the in-flight safety video. Featuring Delta employees, a 777 and even a surprise celebrity appearance. To view the video, click here.

Delta Adds Automated Passport Control Kiosks to Simplify International Arrivals at New York-JFK

Delta is pleased to have installed 40 Automated Passport Control (APC) kiosks in an effort to further reduce wait times for international arriving customers at New York-JFK airport.

The APC kiosks are now activated and provide arriving U.S. citizens the convenience of scanning their passports and completing an electronic version of the U.S. Customs Declaration Form so that Customs Border Protection (CBP) officers can quickly and efficiently complete entry requirements.

Combining MileagePlus and OnePass programs

Before You Begin:

Customers who have a OnePass and MileagePlus account can link their accounts in order to combine award miles. Through a separate process, customers can also combine their elite qualifying activity or have their elite status matched. Although both of these processes appear similar, both are necessary. The following information will be needed in order to process the combination:

  1. Ensure that your OnePass and MileagePlus account information appear the same in each system
    • Names and Addresses must be an exact match
  2. OnePass and MileagePlus Account Numbers
    • Eight digits for OnePass and 11 digits for MileagePlus
  3. Be sure you know your OnePass PIN or password and your MileagePlus password

Steps 1: Link My Account

  1. Select one of the two Airlines: United or Continental
  2. Select one of the two frequent flyer programs and enter your account number and then your password. Click continue.
  3. You will be prompted to enter your other frequent flyer program information. Click continue.
  4. You have successfully linked your accounts and can now transfer award miles anytime you´d like by going to United or Continental. You will be prompted to enter one set of login credentials. Please proceed to Step 2.

Step 2: Combine My Activity

This step will combine EQM/EQS for each program and may help achieve elite status. This also ensures status matching for existing elite customers.

  1. Select one of the two URLs: United or Continental
  2. Once you select one of the URLs above, you will see important information about registering your account.
  3. Select Register now. You will see a new screen that takes you to Register my Accounts. Select one of the frequent flyer programs; enter your account number and then your password.
  4. Enter your other frequent flyer program information. Click continue.
  5. You have now successfully requested your elite qualifying activity to be combined, and if applicable, your elite status matched.

Troubleshooting:
If you are unable to link your account or receive an error message, this may be a result of data not matching in both accounts. (i.e. The name or address on your MileagePlus and OnePass accounts do not match). If that is the case, you can update your address online at www.united.com or www.continental.com. To update your name, or if your accounts match but you are still seeing this message, please call MileagePlus Customer Service at 800-421-4655 or OnePass Customer Service at 800-554-5522.

Airlines News Release for July

Delta Business Elite Flatbed

Low-Cost Carriers Show Profit, Legacy Carriers Lose Money
Low-cost regional carriers reported a profit in the first quarter while network carriers posted a second consecutive loss, according to the U.S. Department of Transportation's Bureau of Transportation Statistics.

The six network carriers posted a loss of 0.7% in the first quarter with a combined operating loss of $163 million. That was better than the previous quarter, when they reported a loss margin of 4.0 percent with a loss of $867 million.

The seven low-cost carriers reported a 2.4% profits of $115 mil. (Source: DOT press release).

Baggage and Other Fees Adding Up For Carriers
From January to March, the airlines collected $769 mil in baggage fees and $554 mil from reservation fees, according to the Department of Transportation.

The numbers do not include fees from seating assignments and on-board sales of food, drink, blankets pillows, and entertainment, which are reported in a another category.

First quarter of 2010 airline revenue from all ancillary sources was $1.9 bil, with Delta reported the most at $592 mil.

Passenger fees and ancillary from other sources constituted 6.2% of the total revenue of the 28 carriers reporting ancillary revenue. Spirit Airlines' reported the largest of any carrier, 21.7%. (Source: DOT press release).

American Pioneers Another New Fee
American Airlines is introducing Your Choice services, which includes Boarding and Flexibility Packages, that will start at $9 one way. This places travelers in Group 1 of General Boarding, so they can board right after PriorityAAccess customers.

It provides a $75 Flight Change Discount, which means that if travelers need to change their itinerary, they'll save $75 off the regular service charge when applicable. It allows you to go standby for an earlier flight on your day of departure at no charge.

Prices vary based by market and routing. (Source: American press release).

Delta Drops Fee for Last-Minute Frequent Flyer Tickets
Delta Air Lines has dropped its fees, which went as high as $150, for frequent flyer tickets redeemed 20 days and less before departure. Until the change, it cost $150 to book a frequent flyer ticket within three days of departure, $100 for between four and seven days and $75 to book within eight to 20 days.

Tickets booked 21 days out or more had no redemption fee. Delta also instituted a first checked bag free benefit for customers with a Consumer or Business Gold, Platinum, or Reserve Delta SkyMiles Credit Card. (Source: Delta press release).

Air Traffic Inches Passed Pre-Recession Levels
Air travel inched passed pre-recessions levels, according to the International Air Transport Association.

International scheduled traffic statistics for May showed an 11.7 percent increase in passenger traffic over May 2009. South America saw the biggest growth, 23.6%; Asia-Pacific saw a 13.2% growth. Europe saw 8.3% growth.

The U.S. saw a 10.9% increase; the region's careful matching of capacity to demand has driven load factors to 82.4%, the highest of all regions. (Source: IATA press release).

Frequent Flyer information March 2008

Alaska Airlines

Following are policy changes to the US Airways frequent flyer program:

Tickets purchased on or after March 1, 2008 for travel on US Airways on/after May 1, 2008 will earn the actual number of miles flown and will no longer earn a minimum of 500 miles per segment.

Tickets flown on partner airlines after May 1, 2008 will earn the actual number of miles flown. Tickets purchased prior to March 1, 2008 will continue to earn the 500 mile minimum for travel after May 1, 2008. Accrual on flight segments greater than 500 miles in length are not impacted by this change. Members redeeming miles for award travel online within 14-days of departure will be assessed a quick ticketing fee of $50 per ticket.

A quick ticketing fee of $75 per award ticket will continue to apply for award tickets purchased from US Airways Reservations. Chairman’s and Platinum Preferred members booking within 14-days (both online and by phone) are exempt from the fee.


Many business travelers are taking a ho-hum attitude about staying connected to the office while in flight.

According to a survey by Orbitz for Business, 44% of business travelers would alter their flight plans to have a wifi connection available while airborne, but only 8% would sacrifice convenience or pay more to get a flight with Internet access.A majority of business travelers polled, 56%, don’t see an airborne wifi connection for laptops, phones and PDAs as a necessity.

Thirty-six percent said they would look for a wifi connected flight but would not sacrifice schedule convenience and price to get one.

Several carriers plan to test wifi connections, even as the debate over the security of air-to-ground wireless communications continues.

The results of the Orbitz survey would indicate that public pressure to provide wireless service in the air may be lower than anticipated, at least among business travelers.

“Technological advances have made business travelers today more productive than ever before,” said Dean Sivley, chief operating officer at Orbitz for Business. “While there are those who use flight time to catch up on work, and wifi will enhance that ability, there are also many who view it as valuable downtime.”

The survey found 57% are opposed to cell phone use in flight. The debate around cell phone use continues to center on the privacy of other passengers and the annoyance level although security concerns also remain.

“If ever endorsed, many travelers feel it would be hard to rest with the person next to them talking on a cell phone,” Sivley said. Business travelers generally see themselves as respectful of others, according to the survey; 84% said they tried to be as quiet as possible when making a wireless call in a public place, and said that those who didn’t extend that courtesy were intrusive.

Some business travelers look forward to a flight as quiet time.

Twelve percent of respondents said they used travel time to relax from the cares of work and didn’t want to talk on the phone.

Exchange Skymiles

Delta Air Lines is extending its online Medallion Marketplace to Silver and Gold Medallions, offering all U.S. based SkyMiles Medallion members access the Marketplace. Medallion members let their fingers do the shopping to redeem miles or miles and money for travel and non-travel merchandise including:

  • Plasma screen TVs, DVD players and a wide variety of electronics
  • Experiential packages with fighter pilot simulations, hot air ballooning, whitewater rafting, rodeo riding and NASCAR driving opportunities
  • Hotel or condo stays at some of the finest locations in the world
  • Access to some of the top golf courses in the country
  • Gift cards from more than 100 vendors including popular stores, restaurants and movie theater chains

"The Medallion Marketplace is very popular among our members and we’ve received a very positive response from Gold and Silver Medallions during promotional periods, so we are opening this benefit up to them all the time," said Jeff Robertson, managing director of the SkyMiles Program. "This is another step in continued efforts to provide our customers more choice in using their valuable frequent flyer miles."

Medallion members may log on to delta.com/medallionmarketplace at any time with their SkyMiles number and PIN to browse, shop and redeem miles online for a variety of items which they can purchase for themselves or as gifts for others. Items offered are worth a range of miles – from movie passes for fewer than 1,000 miles, to a full day of driving a NASCAR stock car for about 250,000 miles.

from Delta Airlines

Delta Skymiles Medallion Benefits

Delta´s Medallion program offers loyal customers benefits to improve the entire flying experience. From receiving unlimited complimentary domestic upgrades (subject to availability) to enjoying priority boarding, mileage bonuses, and discounts on Crown Room Club® Membership.

Medallion Qualification Members will qualify for 2007 Medallion status based on activity or miles earned in the 2006 calendar year.To qualify for 2007

- Silver Medallion Status, you must earn 25,000 Medallion Qualification Miles. - Gold Medallion Status, you must earn 50,000 Medallion Qualification Miles. - Platinum Medallion Status, you must earn 75,000 Medallion Qualification Miles.

To qualify for Silver, Gold or Platinum Medallion status, simply earn the required number of Medallion Qualification Miles between January 1, 2006, and December 31, 2006.

SkyMiles Medallion Benefit

  • Special Check-In Privileges
  • Security Lines for Platinum and Gold Members
  • Priority Boarding
  • Priority Baggage Handling for Platinum Members on International Flights
  • Complimentary Upgrades
  • Complimentary Companion Upgrades
  • Platinum Medallion Upgrade Certificates
  • Crown Room Club Membership Discount
  • Access to International Airport Lounges
  • Preferred Seating
  • Priority Waitlist Status
  • Medallion Mileage Bonus
  • Special Member Services Line

Helpful Links

See how Medallion Qualification Miles are calculated for Delta, SkyTeam partners and Alaska Airlines across all classes of service.

Delta for Purchase tickets, view flight schedules, choose your seat, download timetables, departure and arrival information and find out which movie is playing on your flight

Check in for your domestic flight

Frequent Flyer Information Fall 2006

United Airlines this summer became the first U.S. based Star Alliance member to join the alliance’s Upgrade Awards mileage-redemption program. Star Alliance said it is the first major alliance to offer such an option—available on member carriers ANA, Asiana Airlines, Austrian, LOT Polish Airlines, Lufthansa, Singapore Airlines, TAP Portugal, Thai and now United.

Star Alliance CEO Jaan Albrecht said other alliance carriers soon would join the program. With United’s participation in Star Alliance Upgrade Awards, our customers have a much larger number of flights on which they can choose to redeem miles for upgrades, especially across the Americas, as well as on transatlantic and transpacific routes, Albrecht said.

Star Alliance Upgrade Awards require a confirmed booking prior to travel, which can then be upgraded through the existing FFP redemption channels through calling reservations or visiting a Web site, depending on carrier’s offer. United senior vice president of worldwide sales and alliances Graham Atkinson said, Participation in Star Alliance Upgrade Awards greatly enhances the benefits our Mileage Plus program offers United frequent flyers. Our customers can now upgrade on other Star Alliance member airlines using miles from their United Mileage Plus account.