Delta to Improve Passenger Comfort on 225 Domestic Narrow body Aircraft
Delta Air Lines will invest more than $770 million through 2016 to refresh the interiors on its Boeing 757-200, 737-800, Airbus A319 and A320 aircraft to provide power at every seat, add new slim-line seats with adjustable headrests, updated lavatories, add more efficient galleys and additional features to improve passenger comfort.
We’re continuing to make smart long-term investments in our products and services to meet the expectations of our customers,” said Glen Hauenstein, executive vice president – Chief Revenue Officer. “In just six years, we will have made updates to interiors throughout Delta’s fleet giving customers improved comfort and more options to work or relax and be entertained.”
This investment will improve the service consistency provided to Delta’s customers in First Class and Economy cabins as well as increasing aircraft efficiency and overall customer satisfaction of the airline’s domestic narrowbody fleet.
All Delta international widebody aircraft will include full flat-bed seats with direct-aisle access in BusinessElite by mid-2014 and all transcontinental flights will have full flat-bed seats in BusinessElite by summer 2015.
Delta will maintain more First Class seats than any U.S. carrier; offer more in-flight entertainment options; provided access to Wi-Fi on all domestic two-class domestic aircraft and willexpan to the international fleet by 2015.
757-200 aircraft improvements
Delta’s new modifications to 56 of its 757-200s will include installing in-seat video, satellite TV and access to power for every passenger, along with new galleys, updated LED cabin lighting, new lavatory designs as well as larger capacity overhead bins.
Delta will be the first carrier in North America to install the new bin system which will increase passenger carry-on baggage capacity by more than 50%.
The 49 modified domestic aircraft will feature a layout of
- 20 First Class seats
- 29 Economy Comfort seats
- 150 Economy seats.
The remaining seven 757-200 international aircraft will have a configuration of
- 18 First Class seats,
- 28 Economy Comfort seats
- 151 Economy seats.
737-800 aircraft improvements
The investment in 43 of Delta’s 737-800 aircraft will include the addition of in-seat video with satellite TV, new LED cabin lighting and updated lavatories. The aircraft will be configured with
- 16 First Class seats
- 18 Economy Comfort seats
- 126 Economy seats.
When the modifications are complete, Delta’s entire fleet of 73 737-800 aircraft will have in-seat video with access to satellite TV and in-seat power throughout the aircraft.
A319 and A320 aircraft improvements
Delta’s 57 A319 and 69 A320 aircraft will receive complete interior updates including new seats in both First Class and Economy cabins with in-seat power throughout the aircraft.
The aircraft will also receive new space-saving galleys, new lavatories, new larger-capacity overhead bins with an average increase of 60 percent more carry-on baggage space, updated LED lighting systems and new cabin interiors. Updates to the A319 fleet will also include the installation of in-seat video with satellite TV.
Delta Continues Transcon Enhancements with New Food and Wine
Delta Air Lines is introducing a new line of healthy menu items from Luvo now available in the economy cabin on Delta’s transcontinental flights between New York’s John F. Kennedy International Airport and Los Angeles, San Francisco and Seattle.
The Luvo meals – all made with natural ingredients, no added trans-fats, and hormone and antibiotic-free proteins – are complimentary for customers seated in Economy Comfort and available for purchase for customers seated in Economy.
“Our customers love Luvo’s fresh snacks on our west coast Delta Shuttle flights, so it makes sense to make these healthy, delicious meals available on our coast-to-coast flights,” said Joanne Smith, Delta’s senior vice president In-flight Service.
Each flight will feature two sandwich wraps from the following menu:
- Luvo Quinoa Crunch Wrap (360 calories) - Fresh crunchy vegetables, quinoa, avocado, edamame hummus, black rice and bean salad in an olive oil-whole wheat tortilla with a side of seedless grapes and a multi-seed coconut chocolate chip cookie.
- Luvo Grilled Chicken Wrap (400 calories) – Spiced grilled chicken, crisp romaine lettuce, avocado, cherry tomato, vegan herb aioli, in an olive oil-whole wheat tortilla with a side of seedless grapes and a multi-seed coconut chocolate chip cookie.
- Luvo Roast Turkey & Havarti Wrap (440 calories) – Sliced roast turkey breast, havarti cheese, black rice and bean salad, arugula, edamame hummus in an olive oil-whole wheat tortilla with a side of seedless grapes and a multi-seed coconut chocolate chip cookie.
The new transcontinental menu follows the successful launch of Luvo snacks currently offered on Delta Shuttle flights between Los Angeles and San Francisco International airports.
Additionally, customers in BusinessElite on transcontinental flights will continue to enjoy the Delta WineMaker Series with new selections for 2014. Since its launch in 2012, the series has featured high profile and sought-after California wines curated by Master Sommlier Andrea Robinson.
The first two selections for 2014 are a Sauvignon Blanc from Matanzas Creek Winery in Sonoma County and a Cabernet Sauvignon from Arrowood inSonoma County. Customers in BusinessElite will continue to enjoy multi-course meals developed by Napa Valley based Chef Michael Chiarello.
Transcontinental service between JFK and Los Angeles increases to eight daily frequencies beginning in April and this July,
Delta is coming out with 3 new Boeing 757s. These will be the first 757 aircraft in service to feature Delta’s previously announced upgrades including
- full flat-bed seats in BusinessElite on transcon flights between New York-JFK and Los Angeles, San Francisco and Seattle.
- All transcon flights on these routes will feature flat-bed seats by summer 2015.
On the Ground
Delta’s new Terminal 4 at New York-JFK International Airport features the largest Delta Sky Club in the system with a chef-designed menu and wine list as well as the award winning Sky Deck.
Last year, Delta debuted a brighter, more open lobby at LAX Terminal 5. The new lobby complements recent upgrades to the LAX Delta Sky Club as well as new dining and retail options throughout the concourse.
Passport Control Kiosks Installed at Seattle
A total of 14 new Automated Passport Control (APC) kiosks have been installed at Seattle’s international airport to assist U.S. citizens arriving into the U.S. from international flights. These self-service kiosks offer sophisticated technology to process passengers at the customs checkpoint; reducing wait times and congestion.