The Basic Economy product is designed to offer consumer choice and customization to the individual’s travel experience.
The product is ideal for travelers who seek the lowest fare option, do not intend to make changes and do not consider seat choice an important part of their travel experience.
Please note: Customers who prefer selecting seats and having flexibility in travel should consider fare options other than Basic Economy.
Basic Economy Fares Highlights:
- Are identifiable by class of service E
- Are published and available via GDS
- Voluntary changes will not be permitted
- Are non-refundable (except due to involuntary cases, such as irregular operations)
- Are combinable only with other Basic Economy fares
- Itinerary must be all E class segments or no E class segments
- E class interline combinations are not permitted
- Advance seat assignments are not permitted. Seats will be auto-assigned by Delta at the time of customer check-in, and once assigned, no changes will be allowed.
Note: Same-day Travel Changes, schedule changes, irregular operations, baggage handling and all other processes are treated the same for Basic Economy fares as they are for any other fare type purchased.
Travel Agency Information – GDS and Self Booking Tools
- Fare Shopping, Pricing Low Fare Products, Low- Fare Finders, and Self Booking Tools
- When using low-fare finder type options or self-booking tools that search for the lowest fares, it is important to note the following
- Basic Economy will likely be returned, in the select markets where is offered, as it is the lowest fare
- The Basic Economy fare will be nonrefundable, non-changeable and will not permit advanced seat assignments
- If the Basic Economy fare is selected, the customer must be notified of all the fare rules. In addition, expectations of the travel experience must be clearly explained.
- Consult the GDS or Online Booking Tool (OBT) provider to determine the most effective entries for pricing “sell up” fares or exclusions.