Changes for Delta and Airline Partners

Delta Launches Mobile Passport Pilot Program in Atlanta

Delta is partnering with Airports Council International-North America, U.S. Customs and Border Protection and Airside Mobile to launch a pilot program in Atlanta this month called Mobile Passport.

Delta Launches Mobile Passport Pilot Program

Travel News for Delta Airlines, Southwest and US Airways

Travel News: Delta Airlines Launches Mobile Passport Pilot Program.

Mobile Passport is an application that expedites the entry process for U.S. and Canadian citizens by providing an automated process through CBP’s primary inspection area. The app enables customers equipped with a smart phone or tablet, to upload a self-photo and submit their Customs declaration form and passport information prior to inspection.

The app is currently available for download in Apple’s iTunes App Store and will be available in the Google play App Store later this fall. More

Delta Shuttle to Boston Departs from LaGuardia’s Terminal C Beginning Nov. 2

As previously announced, Delta will move New York operations of its Delta Shuttle between Boston-Logan International Airport and New York’s LaGuardia Airport from the Marine Air Terminal to Terminal C beginning November 2, 2014.

Boston Shuttle customers will enjoy new departure and arrival facilities at LaGuardia in Terminal C as well as upgraded service to Boeing 717 aircraft. The move is part of Delta’s strategy of adding bigger aircraft on more routes.

Air France Opens Upgraded La Premiere Lounge at Paris-CDG

On September 24, 2014, Air France reopened the refurbished La Première lounge at Paris-CDG with new lighting, new seating and an updated look reflecting the new La Première suites being introduced across the Boeing 777-300 fleet.

The lounge includes a spa and full service restaurant and was voted best First Class lounge in the world by Skytrax in July.

KLM Launches Amsterdam Schiphol Navigation Service

A new airport navigation function has been added to the KLM app for passengers transferring at Amsterdam Schiphol.

When arriving passengers with the KLM app on their smart phones have switched on Bluetooth and connected to the internet, they receive a notification asking them if they need help to find their next gate.

KLM is the first airline to use beacon technology to provide this indoor navigation service.

Alitalia Reminds Customers of Winter 2014-2015 Re-protection Guidelines

Alitalia issued its re-protection policy related to select winter 2014-2015 cancelled flights due to operational reasons. Passengers booked and holding a ticket issued on cancelled flights beginning October 1, 2014, through the end of the Winter 2014-2015 season will benefit from the repro policy.

Complete details regarding Alitalia’s policy for re-booking, re-routing, refunds, MilleMiglia award tickets, and ticket reissues can be found on Alitalia’s Agency website.