Handled all questions and arrangements on a timely manner. Kept tabs on changes from airlines and made new arrangements when needed.
Bob
Mechanicsburg, pa
Shannon was a wonder and a blessing! Our cruise trip was original planned /booked in early 2020 before COVID. She would check in with us periodically and once Disney travel restrictions were revised, Shannon immediately let us know what was available and requirements that was needed for us to have a safe cruise trip. Shannon was attentive to all our COVID questions for our cruise and what we would expect once we arrived at the cruise terminal. She help greatly in making this COVID trip less stressful for us.
Our November 2021 - 7 days to Virgin Island and Castaway Cay cruise was wonderful - Shannon had prepared us well in what to expect and with her guidance we had no issues in boarding the Disney Fantasy. Social distancing was practice and CDC guidelines were followed by all Disney crew on board. Even with all the changes on the cruise ship - our trip was overall very relaxing and much need vacation time. I did miss dining with other passengers because of the social distance.
Tina
Crosby, TX
Galyna has ALWAYS been so helpful, pleasant, professional, and patient with me. She has suggested destinations for me and she has given me WINNERS. She goes above and beyond and keeps you informed throughout the process. I wouldn't attempt to plan a vacation without her input. She thinks of every single detail.
RomanaceGirl
Mobile AL