I can't say enough about how professional and dedicated Lori was in making sure our trip to Punta Cana was a success. Initially Lori helped us confirm a pre-pandemic Delta Vacation voucher was still good and could be used. Next she provided us with a detailed quote for the flights, hotel accommodations, travel insurance and transportation to and from the resort. Everything was laid out as we had requested.
Lori made sure we were aware of the deposit required and when the remaining balance needed to be paid. She sent out reminders when our flight schedule changed and that we needed to complete required travel documents to enter and leave the Dominican Republic prior to our departure.
Before our trip Lori sent out a message for us to "have a great time". When we returned, she sent a "welcome back" message. It was reassuring to know during this entire period we had someone watching out for us to insure we had A Trip to Remember.
We'll be
JGM61
Sioux Falls, SD
We have been using Shannon for 15 years. She has always done a great job arranging our travel. One time stands out when we had a huge winter storm. She gave us good advice about staying home a few extra days and rearranging our travel plans. As it turned out we didn't have to spend time snowed in at the hotel before being able to head out on our trip. I would recommend to anyone wanting to plan a trip to give Shannon a call.
Enjoy
Lancaster, PA