Hotel Car Rental & Luggage

Hotels

Hilton Launches eTravel Directory Hilton Hotels has launched of its new eTravel Directory of hotels, allowing travelers to see the most current information about the brand’s more than 500 hotels worldwide at the click of a button.

The Hilton eTravel Directory can be downloaded to travelers’ desktops in both Windows and Mac formats and is compatible with BlackBerry and most PDAs. It can also be printed from a PDF file allowing users to add handwritten notes. The online directory is updated daily. Icons indicate amenities such as restaurants, gyms, wireless access, meeting rooms and similar items. (Source:
Hilton press release).

Car Rental

Enterprise Opens in Puerto Rico Enterprise Rent-A-Car has entered the Puerto Rico market, where it is serving customers at neighborhood locations in Isla Verde and Bayamón. One of its locations is at the Ritz-Carlton San Juan Hotel, Spa & Casino on Isla Verde.

It will open a full-service, on-site office at Luis Muñoz Marin International in Carolina, Puerto Rico, in spring 2007. Until then, airport customers are being picked up and served at the Ritz-Carlton location. It also plans to expand with as many as eight additional branch offices throughout Puerto Rico for island-wide service in 2007. (Source: Enterprise)

Luggage

According to the Department of Transportation, complaints about lost, delayed and damaged luggage are at an all time high. In fact, figures released recently by the Department indicate that 2006 is on course to be the worst year for lost and mishandled baggage since 1991.

And, these high levels of lost and mishandled luggage scenarios will likely persist in 2007 because airline restrictions regarding carry-on items, in place now and for the foreseeable future, mean travelers will continue to check their luggage.

American Express recommends that travelers tag their baggage on the inside as well as the outside and take photos of their luggage to facilitate finding it if it’s lost. Shipping luggage such as sports equipment is another option, as are carrying spare clothing and essentials such as medicine in your carryon.
Finally, remember baggage insurance. their customers.

American Express, for example, provides a fee-free baggage insurance plan on many of its charge and credit Card products. (Source: American Express press release).