Dear Sir or Madam,
Simply put, if there were a Hall of Fame for travel agents, Carla Koller would be a unanimous inductee. She has a unique ability to grasp the trips we envision and to transform our conceptions into reality. Her knowledge of transportation, lodging, and fares is encyclopedic, but her imagination and insight -- born of her clear love of travel -- never fails to enrich our experiences in most creative and exciting ways. Carla not only excels in follow-through (enacting our preferred choices), but in follow-up (keeping us fully informed as things fall into place). In the past year alone, she has assisted our travels to Scotland, England, France, and Albania. All were immense successes. Ireland is now in train and we know it will be, too. She is a pleasure to work with. So let's be perfectly clear: we no longer consider going anywhere without the aid and advice of the incomparable Carla Koller.
Sincerely,
Maryruth Coleman and John Withers
Potomac, Maryland
Potomac Travelers
Potomac, MD
Hi Leslie
Just a quick note to say Thank you for organizing our epic trip. We had a great time and all told I give the trip a 10 out of 10. Out of entire 12 days, only really two very small issues where transfer out of Naples train station to Sorrento was a bit messy and driver said had to pick of two couples because our driver was in an accident; and air conditioner in Rome hotel was not the best but good enough, yet hotel and service were great. All told a major successful trip! We were very grateful for your work putting this together! We will absolutely contact you again for future trips.
Julia and John
Aliso Viejo
We have worked with Shirley for over five years on countless trips without ever experiencing a mishap or disappointment in her performance or recommendations. She is responsive, caring, and knowledgeable. In her dealings with us, we believe our best interests have always been paramount. Her demeanor is professional and friendly at the same time even when handling difficult situations and experiences. Our most recent tip involved a cruise for 14 adult family members coming from all over the country. Shirley planned it to perfection, to include travel to and from, the arrival the evening before cruise departure, and the accommodations aboard the ship. it was a challenge for her, I am sure, but as always, she did not let us down in any form or manner. When two of our family members approached us at the end of the cruise and declared that it had been the best time of their lives, we immediately thought that Shirley deserved as much credit as us. She is the best
Jean and Ray
Urbanna, Virginia