Zika Health Advisory

Vacation by the pool

On January 15, 2016, The Center for Disease Control (CDC) issued a travel alert for as a result of an outbreak of the Zika virus in:

  • Mexico
  • Central America
  • South America
  • the Caribbean
  • the Pacific Islands

On January 16, 2016, health officials in Hawaii confirmed the first known instance of a Zika virus infection within the U.S., and then, cases have been confirmed in Florida, Illinois and Texas.

The Zika virus is spread by a mosquito, tick, or a flea. Given their proximity and the monthly flow of people across these countries’ borders, it seems very likely that the means of introduction was infected travelers.

Zika is a mosquito-borne virus with symptoms that could include rashes, fever, headaches, pain behind the eyes, and joint pain. The illness and its symptoms are “usually mild,” according to the CDC, and about one in five people infected will develop symptoms.

As a result, Zika often goes undiagnosed and people infected may not seek medical care.

On February 2, 2016, the CDC has confirmed test results that show Zika can be sexually transmitted.
The CDC is doing more research to provide guidance; especially for the male sexual partners of women who are or may be pregnant.

The urgency of this outbreak is not entirely from the severity of symptoms, but from the fact that Zika can be spread from a pregnant woman to her unborn baby and has been linked to birth defects, such as, microcephaly smaller than normal head size in infants.

The virus had never been detected in the Americas until now. Zika had only been identified in Africa, Asia, and, most recently, the Pacific islands and Cape Verde.

Currently, the two Pacific Islands where the virus infections are occurring in Samoa and Tonga, prompting the Australian Department of Foreign Affairs and Trade to advise travelers, and particularly pregnant women, consider postponing travel to both islands.

Brazil is the epicenter of outbreak with over 1.5 million infections. As a result, athletes and tourists planning to travel to Brazil for the upcoming Olympics in Rio de Janeiro are being told to continue to monitor the virus.

There is also evidence that Zika virus infections may be followed by a neurological disorder called Guillain-Barre syndrome, which is characterized by ascending paralysis, starting in the feet and legs and rising upwards. In severe cases, the muscles used for breathing become weak and the person has to be placed on a ventilator for respiratory support. In most cases, the person gradually recovers his or her strength over a period of weeks to months, but the recovery may not be complete.

The evidence linking Zika to Guillain-Barre syndrome is not as definitive as that for microcephaly, and the number of cases is not as large, so the CDC has not issued a warning against travel to these countries for those who are not pregnant. However, this is still a cause for concern.

How to Prevent Zika

There is no vaccine to prevent Zika. Therefore, the CDC advises travelers to protect themselves from mosquito bites by taking the following precautions:

  • Wearing long-sleeved shirts and long pants.
  • „ Use EPA-registered insect repellents as directed.
  • Pregnant and breastfeeding women can use all EPA registered insect repellents, including DEET, according to the product label.
  • Most repellents, including DEET, can be used on children aged greater than 2 months.
  • Use permethrin-treated clothing and gear, such as boots, pants, socks and tents. (Clothing, shoes, bed nets and camping gear can be treated with a pesticide called permethrin to kill or repel insects such as mosquitoes and ticks) You can buy pre-treated clothing and gear or treat them yourself.
  • Stay and sleep in screened-in or air-conditioned rooms.

Preparing Healthy Meals for Delta

Delta Air Lines continues to set the standard for onboard healthy eating with a new selection of tasty, nutritious and freshly made Luvo wraps.

Delta Meals by Luvo

Delta Luvo meals

Delta passengers can choose from chef created, nutritionist approved Southwest Grilled Chicken wraps, Sesame Grilled Chicken wraps and the Mediterranean Whole Grain Veggie wraps. These will give travelers another superior option for healthy, delicious menu items on select Delta flights.

  • Southwest Grilled Chicken Wrap – Grilled chicken wrapped with a multi-grain salad (whole grain barley, millet, and bulgur with black beans, corn and roasted tomatoes) in a cilantro Greek yogurt dressing with arugula, romaine and green garbanzo hummus in a tomato whole grain tortilla.
  • Sesame Grilled Chicken Wrap – Grilled chicken wrapped with a multi-grain salad (whole grain brown rice and barley with edamame and shiitake mushrooms) in a toasted sesame-ginger dressing with arugula, romaine and green garbanzo hummus in a tomato whole grain tortilla.
  • Mediterranean Whole Grain Veggie Wrap Vegetable and multi-grain salad (whole grain bulgur with green garbanzo beans, zucchini, slow roasted tomatoes and kale) in a balsamic vinaigrette with arugula, romaine and green garbanzo hummus in a spinach whole grain tortilla.

“We love the passion and quality Luvo brings to its food as it so closely aligns with our own approach to enhance the customer experience and offer more healthful options on board to meet our customer’s needs,” said Allison Ausband, Delta’s Senior Vice President Inflight Service.

The Delta team continuously strives to offer frequent refreshes for their customers, while developing a variety of fresh, flavorful and healthful options made from real ingredients.

Video: Preparing Meals for Delta

Each wrap is made with high-quality healthy ingredients that elevate flavor and taste, including fresh vegetables, nutty whole grains and savory chicken without antibiotics.

The wraps have limited sodium and added sugar and no artificial colors, sweeteners or flavors. Each wrap contains less than 500 calories, is packed with nutritional value and contains satisfying servings of protein.

They will be available for purchase for all Delta Comfort+™ and Main Cabin customers traveling on flights greater than 1,400 miles within the U.S., the Caribbean, Central America, Mexico and nonstop flights between JFK-LAX and JFK-SFO.

“At Luvo our mission is to make it easy for people to eat nutritious meals that taste amazing, no matter where their adventures may lead and we’re proud to launch our new menu items with Delta to help accomplish this mission in the air,” said Christine Day, Chief Executive Officer at Luvo. “Together, we continue to redefine customers’ in-flight experiences by providing the nutrition and taste they desire, in a fresh new way.”

In December 2015, Delta’s domestic food offerings were lauded by The Diet Detective in its annual Airline Food Investigation with Health Ratings as the airline took the top spot among large network carriers and tied for second among all U.S.-based airlines with a score of four out of five stars, highlighting Delta’s partnership with Luvo.

The airline’s partnership with Luvo cements Delta’s commitment to develop unique partnerships to evolve its food philosophy.

Delta in recent years has expanded its regional and seasonal options for customers on both domestic and international flights. In addition to its partnership with Luvo, the airline partners with talented chefs like Linton Hopkins, Michelle Bernstein and Michael Chiarello as well as Danny Meyer, New York City restaurateur and CEO of the Union Square Hospitality Group, to enhance the on-board, culinary experience.

In Dec. 2015, the airline announced that customers flying in the Delta One cabin on all transoceanic flights across Delta’s global network will enjoy seasonally rotating, regionally-influenced menus featuring ingredients sourced at the height of flavor, often from artisan, small-batch producers.

In addition, Travel Pulse recently named Delta the U.S. airline with the best beer selection, scored by beer-rating site, Beer Advocate. Ranked among nine other airline beer menus, Delta’s pulled in the top score of 73.6 out of 100.

Delta will continue to announce new offerings on board and make enhancements to its EATS menu in 2016.

About Luvo Inc.

Luvo was founded on a simple idea: To love our food — how it tastes, what it does for our health and how it makes us feel nourished and happy. Luvo develops, manufactures, markets and sells healthy retail food products and frozen ready-made entrees.

Luvo works with its suppliers to ensure the quality of its ingredients, giving top consideration to eco-friendly practices that promote sustainability and ethical sourcing and products that are environmentally sound and health sustaining.

Best International Vacation Trends for 2016

Caribbean Top Vacation Trend for 2016

Americans are setting sail for the Caribbean, according to a new survey of travel experts. Once again, Caribbean cruises comprise the most popular international vacation destination for 2016.


By the pool at the House Resort on Barbados.

In its Travel Trends Survey, Travel Leaders Group polled 1,316 USA based travel agency owners, managers and front-line agents asking them to name the five top international destinations they’re already booking for clients in 2016.

Caribbean cruises came out in first place with 42.9%; followed by Cancun, Mexico, 35.1%; European river cruises, 24.4%; London, 23.5%; and Punta Cana in the Dominican Republic, 19.8%.

Caribbean Princess

Cruise on the Caribbean Princess.

The demand for Caribbean cruises means that there are always new choices for travelers. In November, Carnival Cruise Line’s newest ship, Vista, will set sail from Miami to ports throughout the region, with an onboard brewery and the first IMAX Theater on a cruise ship.

Holland America is launching the Koningsdam this year, which will feature the cruise line’s first staterooms specially designed for families and solo travelers.

As a new entrant into deep sea cruising, Viking Cruises has several new Caribbean itineraries for 2016, including an 11 day trip from San Juan, Puerto Rico.

Cancun Mexico Tips & Trends

Located near Mexico’s ancient Mayan ruins and with miles of pristine white beaches, Cancun is a perennially popular vacation choice, with numerous options for hotels and resorts for every taste and budget.

For travelers who love to party as well as soak up some sun, there’ll be a new place to stay in 2016. The adults-only Breathless Mayan Riviera Cancun Resort and Spa from AMResorts opens in April, with plenty of ways to kick back and have some fun, including a masquerade party every Saturday.

European River Cruises

With their leisurely pace and fascinating ports of call, river cruises are a great way to experience Europe’s history and culture. Their growing popularity moves them up from fourth place in 2015 to third place this year in the Travel Leaders survey.

River cruising takes travelers through the heart of such major European cities as Budapest, Vienna, Paris, while offering themed cruises on everything from D-Day to Valentine’s Day.

London England Trends & Tips

In 2016, visitors to London can help celebrate the life and legacy of William Shakespeare on the 400th anniversary of his death. There’ll be performances by the Royal Shakespeare Company and London Philharmonic, as well as exhibits and guided tours examining the history of the English-speaking world’s greatest playwright.

London’s new attractions include the Shard, which is the European Union’s tallest building and offers incredible views of the famous Tower Bridge and nearby Tower of London from its rooftop. There’s also the Magic Garden at Hampton Court Palace and a tunnel slide set to open in the spring in Olympic Park.

Punta Cana

Punta Cana is on the easternmost point of the Dominican Republic, and apart from its beautiful beaches where the Atlantic and Caribbean meet, it’s known as a haven for some of the region’s top all-inclusive resorts.

Adventure travelers enjoy the area because of the opportunities ranging from kayaking and windsurfing to zip-lining. Plus, Punta Cana’s relative cost and proximity to the southeast United States make it an ideal weekend getaway.

Let Us Design Your Next Vacation

Best Luxury Vacation Trends for 2016

European river Cruises Best Luxury travel for 2016

As part of its annual Travel Trends Survey, Travel Leaders Group polled 1,316 U.S.-based travel agency owners, managers and front-line agents about the top trends they’re seeing for 2016, including in the growing area of luxury travel.

river cruise

River Cruising in Europe.

Three Europe destinations were among the top five luxury vacation spots.

European river cruises are at the very top, at 32.5%; followed by Italy, 25.5%; and Mediterranean cruises, 19.4%. Rounding out the top five are Caribbean cruises, 19.2%; and Australia, 11.5%.

When it comes vacation destinations trends, European river cruises also come out in first place, at 11.2%. But after that, there’s quite a bit of variety, indicating that luxury travelers are interested in a range of experiences. Cuba comes in second, at 8.3%; followed by an African safari, 4.6%; Australia, 3.9%; and Costa Rica, 2.9%.

Mediterranean Cruises

Whether you’re talking about sailing along a European river, through the Mediterranean or in the Caribbean, luxury cruises have some things in common.

Mediterranean cruise

Take an cruise excursion in Venice that includes a Gondola.

The voyages are generally all-inclusive and the ships tend to be smaller, with more spacious accommodations and a greater level of amenities such as gourmet dining, a high staff-to-passenger ratio and unique shore excursions.

For example Crystal Cruises, which will launch the Mozart, an all-suite vessel, on its maiden voyage along the Danube River in July, focuses on longer stays, allowing travelers to immerse themselves in European history and culture.


For land-based destinations, such as Italy, a luxury vacation offers travelers more opportunities to customize their trip. They can select top-of-the-line hotels and resorts, smaller tours and an itinerary that appeals to their interests.

For some, that could be a specific region such as sun-drenched Tuscany, the gorgeous Amalfi coast or the grand cities of Venice, Florence and Rome. Others may want to focus on a particular topic, such as wine and food or art and history.

Luxury travelers in search of unique experiences, who yearn for a taste of adventure, may want to try one of the survey’s top up-and-coming destinations.


A trip to Cuba can be priceless for Americans who want to be among the first to visit the island in the wake of normalized relations. People to people tours allowed under USA law give visitors a level of interaction they wouldn’t get on a typical vacation, with visits to schools, businesses and cultural organizations. An African safari affords an unparalleled chance to see wildlife up close.


Australia offers the opportunity to explore a vast continent, from bustling cities to the Great Barrier Reef to the rugged Outback. For something truly unique, try the Margaret River wine region in Western Australia where you can enjoy some of the best wines that never make it to the U.S.

Costa Rica

A visit to Costa Rica is a chance to focus on eco-tourism, whether that means exploring the rainforest or a breathtaking view of a volcano, while enjoying one of the Central American country’s many luxury resorts.

For help planning a luxury vacation anywhere in the world, contact your travel agent.

Best Travel Trends for 2016

Disney World Orlando Top Choice

In a result that would make Mickey Mouse proud, Orlando squeaked by Maui to claim the top spot in a survey of U.S. vacation destinations for 2016, according to a national poll of travel experts.

As part of its annual Travel Trends Survey, Travel Leaders Group surveyed 1,316 U.S.-based travel agency owners, managers and front-line agents about the top destinations they’re already booking for 2016. The agents were asked to name the five top domestic destinations in demand from their clients.

Orlando, which finished second last year, came in first at 35.9 percent, followed very closely by the Hawaiian island of Maui with 35.8 percent. Rounding out the top five are Alaskan cruises, 35.3 percent; New York City, 30.6 percent; and Las Vegas, 28.8 percent.

Visitors to Orlando will find plenty of new attractions in 2016. Disney World Orlando has given its shopping and dining area a makeover and a new name, Disney Springs, inspired by Florida’s historic architecture. Plus, Disney is building several new attractions one based on the hot Star Wars movie franchise, plus an addition to its Animal Kingdom that’s inspired by the film Avatar.

Best Travel Tips & Trends for Hawaii

Maui is Hawaii’s second-largest island and a great option for travelers who want to experience the Aloha State’s stunning scenery and world-famous beaches.

Wailea Golf Course on the Maui.

Wailea Golf Course on the Maui.

Maui offers recreational activities from hiking and horseback riding to windsurfing and snorkeling. January to April is peak time for whale watching. Haleakala National Park is home to the island’s highest peak, rising 10,023 feet above sea level. The summit is an unforgettable vantage point from which to view a sunrise or sunset.


In 2016, there’ll be more options for travelers who want to experience Alaska’s breathtaking landscape from a cruise ship.


Alaska Cruise

Princess Cruises will have six ships plying the state’s waters, offering a combination of land and sea packages. Holland America Line is planning a new “Base Camp” at the entrance to Denali National Park, an area with shopping, dining and entertainment that will accompany the cruise line’s signature Alaska Land + Sea Journeys.

Best of New York

Two New York City landmarks are turning 125 years old in 2016, making this year a perfect time to visit. The New York Botanical Garden is a National Historic Landmark, with 250 acres that are home to more than a million living plants. The annual Orchid Show takes place Feb. 27 to April 17. Carnegie Hall is also celebrating its 125th birthday. There’ll be a gala concert May 5, as well as a full slate of performances all year long.

Las Vegas Trends

Las Vegas, a city known for entertainment options, is getting more this year. In April, the 20,000-seat Las Vegas Arena opens with a roster of rock, pop and country music stars performing throughout 2016.

Also in the spring, MGM Grand Hotel and Casino is bringing the sports entertainment chain Top golf to the Strip, offering competitive golfing for all ages and abilities, with technology that tracks the accuracy and distance of players’ shots.

Let Us Design Your Next Vacation

Delta Air Lines Modern Design from Alessi & Ga Tech

Delta Air Lines forms new relationships with Alessi and Georgia Tech.

Video: Delta In Seattle

Delta has invested $15 million in facilities at SEA-TAC to improve the travel experience with modern design. From providing power ports to offering expanded ticket counters, Delta made flying more convenient and enjoyable.

Delta Bring Modern Design to the Skies

Expect a new design in First class in 2017. Delta Air Lines decided to refresh and enhance its onboard serviceware in Delta One and First Class, it looked to the renowned network of designers at Alessi to create a signature line featuring a new modern design and functionality.

Delta One and First Class will see the product of Delta’s tie-up with Alessi come to life on board in 2017.

The partnership brings together the stylish and contemporary designs that made Alessi a celebrated and iconic brand with Delta’s efforts to redefine the in flight experience through innovation.

We understand every aspect and detail of the travel experience matters to our customers, said Robyn Klein, Delta’s Managing Director – On Board Services. Working alongside the talented and creative teams at Alessi, a design house that continues to set the standard for innovative and unique design, we’ll bring to the airplane an uncompromising level of elegance and service that builds on Alessi’s renowned design inspiration.

The enhancement to Delta’s serviceware comes as the airline continues to make evolutionary and meaningful enhancements to the experience it offers on board, including partner chef-created menus that reflect local and seasonal flavors made with fresh ingredients sourced from independent purveyors as well as a wine program curated by Delta’s Master Sommelier Andrea Robinson.

The key to a truly memorable in-flight service and culinary experience starts with the very product the food is served on, said Paolo Cravedi, Alessi’s Managing Director of USA and Canada. We are creating for Delta’s customers a bespoke and inspirational line of plates, glasses, flatware and service products that sets the tone for the delicious and thoughtful approach the airline has taken with their on-board food and beverage offerings.

This is the first time Alessi’s signature modern designs will appear in flight with a major airline. Over the next several months, Delta’s service teams, in collaboration with designers from Alessi will carefully ideate, design and test the new serviceware in flight before rolling them out in mid-2017.

The products will complement cabin improvements Delta recently completed on board, including full flat-bed seating with direct aisle access in Delta One which feature Westin Heavenly Bedding, a modern and recently enhanced TUMI-designed amenity kit and skin products from Malin + Goetz. All Delta customers are treated to a wide variety of entertainment options and meticulously thought-through details in service and amenities offered throughout the aircraft.

Alessi has a long history of innovative, stylish and functional design. Their independent designers have created a wide range of unique products, many of which are featured in the permanent collections of museums around the world, including several at the Museum of Modern Art in New York City.

The Italian design group also calls famed architects like Frank Gehry, Michael Graves and Naoto Fukasawa among the most influential in its portfolio of designers.

Delta’s broader brand transformation extends beyond the service and products it offers on board. The airline earlier this year teamed up with clothing designer Zac Posen to create a timeless uniform collection for the airline’s flight attendants, airport customer service agents and other employees. And recently, Delta began investing in system-wide renovations and enhancements to Delta Sky Clubs, featuring improved food and beverage options.

Delta Foundation Invest $5M in Ga Tech

Delta Air Lines is creating a collaborative research center at The Georgia Institute of Technology where the airline, through a $2 million grant, is funding projects to enhance its operations and the customer experience.

About The Delta Air Lines Foundation

The Delta Air Lines Foundation is a nonprofit corporation formed in 1968 to enhance Delta’s charitable giving. The Foundation is focused on the key areas of health and wellness, arts and culture, education and diversity. Foundation contributions are unrestricted, allowing recipients to use funds where they are needed the most.

Delta is seen as an innovator in the aviation industry. A commitment to constant improvement has driven the company’s success, leading to accolades such as being named to Fortune magazine’s list of the 50 Most Admired Companies.

This space enhances Delta’s 86-year commitment to industry-leading firsts, like pioneering the use of a hub and spoke system in 1955, being the first U.S. airline with motion graphic maps in the cabin showing the aircraft’s position and route in 1992 and launching the first mobile baggage tracking app in 2011.

At Delta we are continuously seeking to improve and elevate our operations and the customer experience, said Gil West, Executive Vice President and Chief Operating Officer for Delta. This facility is the first of its kind for the domestic aviation industry. Tapping into the bright minds at Georgia Tech is an opportunity to gain new perspectives and approaches across Delta for changes that will advance our business now and for years to come.

The collaborative space is designed to promote business enhancements and innovation through research that centers on the way people and products interact. The facility provides:

  • Co-development and collaboration with Delta business and technology teams, Georgia Tech research staff and students from various colleges within the university.
  • Delta-led project development with the ability to vet concepts and ideas to understand business impact and value, assessing feasibility in the work environment.
  • Dedicated space for experimenting in a safe framework away from the operation to facilitate evaluating, envisioning and prototyping in a quick, iterative manner.
  • Immersive opportunities to share a holistic view of Delta’s business operations with top-tier talent looking for collaborative, challenging work environments.

Already in development, the research facility began taking shape when Delta secured a five-year lease for the 6,500 square foot space at 75 Fifth St. in Atlanta’s Midtown district. The airline is enhancing its ability to pioneer cutting-edge programs and technological advancements, looking to improve areas like service recovery, customer experience and customer satisfaction.

“Delta Air Lines and Georgia Tech have a rich heritage of working together in everything from research to hiring our co-ops and graduates. We are delighted that Delta’s collaborative research center will provide even greater opportunities for Georgia Tech students, faculty, and staff to work with this outstanding global airline,” said Georgia Tech President G. P. “Bud” Peterson.

The venture is planned for early 2016, making Delta the newest tenant of the Centergy building, a development housing corporate innovation hubs and startups, among others, and part of Georgia Tech’s innovation neighborhood at Technology Square.

As part of The Delta Air Lines Foundation’s mission to support education, the Foundation has committed a $3 million multi-year grant to the Georgia Tech Foundation for the Georgia Tech Advanced Manufacturing Pilot Facility (AMPF) located at 555 14th St. in Atlanta’s Midtown district. The AMPF establishes Georgia Tech as the national leader in advanced manufacturing with a collaboration of Mechanical Engineering, Aerospace Engineering, Industrial and Systems Engineering, Materials Science and Engineering, and Interactive Computing.

About Georgia Institute of Technology

The Georgia Institute of Technology, also known as Georgia Tech, is one of the nation’s leading research universities, providing a focused, technologically based education to more than 25,000 undergraduate and graduate students. Georgia Tech has many nationally recognized programs, all top-ranked by peers and publications alike, and is ranked in the nation’s top 10 public universities by U.S. News and World Report.

It offers degrees through the Colleges of Architecture, Computing, Engineering, Sciences, the Scheller College of Business, and the Ivan Allen College of Liberal Arts. As a leading technological university, Georgia Tech has more than 100 centers focused on interdisciplinary research that consistently contribute vital research and innovation to American government, industry, and business.

REAL ID Act Extensions from Homeland Security

Yesterday, the Department of Homeland Security granted an extension, of up to 1 year, to states not in compliance with the REAL ID Act. The states are: Louisiana, Minnesota, New Hampshire, New York and American Samoa.

Delta Adds Additional Security for Minor Travel

The Real ID Act increases travel security.

Homeland Security Gives States a Pass on Real IDs

Concerns that travelers from New York and three other states would need to use passports instead of driver’s licenses as airport ID have been postponed, at least temporarily.

With a 2016 deadline approaching and four states plus American Samoa still not in compliance with the new minimum standards of the federal Real ID system, the Department of Homeland Security yesterday issued them a one-year extension.

Without it, travelers from New York, Louisiana, Minnesota, New Hampshire, and American Samoa would not have been able to travel on an airplane or cruise ship with their state-issued driver’s licenses.

The Real ID system was created by an act of Congress, in keeping with recommendations from the 9/11 Commission, that set standards of the issuance of sources of identification, such as driver’s licenses. The last phase of its enforcement was supposed to kick in by 2016.

This extension guarantees that New Yorkers will be able to use their driver licenses or ID cards as they did before, a New York Department of Motor Vehicles spokesperson said in a statement.”DMV continues to work with DHS to ensure all New York State licenses and non-driver IDs remain acceptable for REAL ID purposes.”

New York

New York residents can head off future concerns by applying for an Enhanced Driver’s License that meets REAL ID standards. They are available now at DMV offices, for a $30 fee.

New Hampshire

New Hampshire was granted an extension by Homeland Security, “as a result of ongoing legislative efforts to bring the state into compliance,” the state’s House of Representatives said in a press release. Its House will vote on a bill in January to bring it into compliance.


Louisiana’s extension came earlier in the week and was announced by State Police Colonel Michael Edmonson and U.S. Senator David Vitter last Friday. Gov. Bobby Jindal has been unwilling to bring the state up-to-code with the REAL ID requirements because of the “extra layers of bureaucracy” it will require.


While Minnesota’s ID is already not sufficient to enter several federal buildings or nuclear power plants, the extension will still allow its residents on domestic flights and cruises without the need for a passport. Worries in Minnesota about the new requirements have come from private concerns over what the new act will do.

Rep. Peggy Scott and Sen. Warren Limmer have voiced their concerns that the new IDs will allow the federal government to keep track of a resident’s whereabouts, even though Homeland Security has denied that since the act was passed.

This story is from Travel Market Report.

Delta’s Operational Performance Commitment

Delta understands that today’s importance of time, so they have focused on making sure their corporate customers are able to keep their commitments and get to the meeting on time by delivering reliable operations and on time performance.

Delta Sky Deck

Delta's Sky Deck at the JFK Airport

The Sky Deck at Delta Sky Club at the new JFK Airport

Delta is number 1 for:

  • On time arrivals
  • The fewest cancellations
  • The fewest customer complaints among U.S. global airlines.

This level of operational excellence shows their dedication to getting corporate travelers where they need to go and when they need to be there.

To further demonstrate their commitment to operational excellence, Delta Air Lines has just announce the next big first for their business customers Operational Performance Commitment (OPC).

OPC compensates your company if Delta’s operational performance falls below both American Airlines and United Airlines in controllable delays and completion factor for a full calendar year.

Compensation is based on the number of controllable delays and cancellations your eligible travelers experience during the calendar year, and the final compensation amount is based on Corporate Sales Agreement (CSA) fulfillment rates.

The best part of OPC is that it provides partnership value beyond your CSA, so there are no additional documents to review or sign.

To learn more about OPC, please request more information. In the meantime, do not hesitate to reach out to us for details on how OPC can benefit your corporate travel plan.

Delta Adds Airline Security for Minors

Delta is adding additional requirements to further enhance the airline security for unaccompanied minors. Parents or guardians making reservations for these young travelers will be asked set up a Personal Identification Number and an emergency contact for each reservation.

Airline Security for Minors

Delta’s new terminal at JFK airport.

Once the Personal Identification Number or PIN is created, when the customer calls Delta, the PIN must be provided before updates or changes will be made to the following information in the reservation:

  • To Be Brought By (TBBB) – The parent or designated adult who will check-in the UMNR.
  • Delta requires that the name and contact information for this person is in every UMNR reservation.
  • A valid government-issued ID must be presented and Delta’s airport personnel will verify that the identification matches the name listed as TBBB at check-in.
  • To Be Met By (TBMB) – The parent or designated adult meeting the child at the destination.
  • Delta requires that the name and contact information for this person is in every UMNR reservation.

Call 800-325-8847 for assistance may be used by travel agents or customers who have questions regarding Delta’s UMNR program.

A valid government-issued ID must be presented and signature captured of the person meeting the child. Delta will not release the child to anyone other than the person(s) named in the reservation. Please note: The PIN will not be required to pick up the unaccompanied minor.

Emergency contact information for the minor

Please note: The PIN is not required when requesting assistance with seat assignments or addressing basic information such as fare rule or ticketing questions, etc.

Existing UMNR Reservations

Some reservations may have been created prior to the PIN requirement. For this scenario, when a customer contacts Delta to update or add the above required information, the customer will be asked to create a PIN at that time.

If the customer has already added TBMB/TBBB information the customer will be required to validate key information about the reservation prior to creating the PIN.

The security PIN should only be shared with those individuals who have access to the UMNR reservations in order to update and change the UMNR’s TBBB or TBMB information as noted above. No changes to this information will be permitted unless the individual is able to provide the PIN to Delta or is able to validate certain information about the reservation.

The Unaccompanied Minor Program is required for all children 5-14 years old when not traveling in the same cabin with an adult who is at least 18 years old or the child’s parent/legal guardian. The program is optional for children 15-17 years old.

The Secure Flight Passenger Data (SFPD) birthdate is used to calculate the UMNR’s age on the date of travel, and to validate the itinerary. If the UMNR is under 18 years of age, check-in will be inhibited until the information is validated at the airport.

The requirements for minors under the age of 18

Passengers who are travelling with only one of the parents or legal guardians must have a notarized letter with authorization from the other parent or legal guardian.

A passenger travelling alone or accompanied by someone other than the parents or legal guardians must have a notarized letter with authorization from both parents or legal guardians.

Judicial authorization will be required for travel of Brazilian citizens under 18 if accompanied by an adult that is not a Brazilian citizen and resides abroad, provided (i) such adult is not the parent/legal guardian of the minor o the minor, though born in Brazil, does not have Brazilian citizenship.

Documentation Requirements for Brazil

Brazilian citizens under the age of 18 and traveling without both parents must present additional documentation in order to depart Brazil.

Security for Minors under the age of 18

Minors who are travelling with only one of the parents or legal guardians must have a notarized letter with authorization from the other parent or legal guardian.

A minor travelling alone or accompanied by someone other than the parents or legal guardians must have a notarized letter with authorization from both parents or legal guardians.

For Airline Security, authorization will be required for travel for citizens of Brazil under 18 if accompanied by an adult that is not a Brazilian citizen and resides abroad, provided (i) such adult is not the parent/legal guardian of the minor o the minor, though born in Brazil, does not have Brazilian citizenship.